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BUSINESS ANALYST III, AUSTIN (HYBRID)

Contract: 12 Months (3 Yrs Ext)

Deadline: 7/7/25

Job Description:

  • These positions will perform highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Work involves analyzing system requirements and project deliverables for the Texas Management Information System (MIS) transition to WIC Electronic Benefit Transfer (EBT) system and making recommendations for strategic system improvements. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

  • Troubleshoots and consults on system problems and develops workable solutions.

  • Develops training curricula and conducts formal training sessions covering assigned system modules.

  • Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT).

  • Reviews technical instructions to system users and provides feedback to business leads. 

  • Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners.

  • Reviews and analyzes system dual participation records.

Required Skills:

  • 8 Yrs of Troubleshoots and consults on system problems and develops workable solutions.

  • 8 Yrs of Develops training curricula and conducts formal training sessions covering assigned system modules.

  • 8 Required Yrs of Designs, develops, coordinates, and conducts test cases for User Acceptance Testing (UAT).

  • 8 Yrs of Reviews technical instructions to system users and provides feedback to business leads.

  • 8 Yrs of Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners.

  • 8 Yrs of Reviews and analyzes system dual participation records.

  • 8 Yrs of Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.

  • 8 Yrs of Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.

  • 8 Yrs of Proactively identifies potential project risks and provides strategies for mitigation to the business leads.

  • 8 Yrs of Track progress to ensure project deliverables are completed on time.

  • 8 Yrs of Develop and complete test plans to validate solutions.

  • 8 Yrs of Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.

  • 8 Yrs of Provides guidance and explains processes to interested groups and team members

  • 8 Yrs of Provides quality customer service by responding to all inquiries and requests promptly.

  • 8 Yrs of Reviews Sprint summary reports.

Preferred Skills:

  • 1 Yr of State WIC or WIC Local Agency experience

Kavitha K